Careers at Broadacres

We make sure our colleagues have the skills to deliver great customer experiences and we recognise that colleagues are our most valuable asset. Our success depends on having people who can provide an excellent customer experience, which means we value everyone who works with us. We are committed to quality in all aspects of our organisation, and that includes colleagues, who are offered opportunities to grow, develop and progress, including training and qualifications.

Visit our careers page

Make a complaint

If you would like to make a complaint about a Broadacres service, please click the link below.

We will accept complaints by phone, letter, e-mail, in person, website and social media.

Click here to make a complaint

Reporting damp and mould issues

We want to solve any damp or mould issues in your home, and to make sure that you have a home that is warm, safe, and secure.

If you have think you have damp or mould issues in your home, please contact us using the button below.

Report damp or mould

Help with the cost of living

We know that times are really difficult at the moment and we want to do all we can to help.

This page offers information about where you can find financial help from trusted sources including central and local government, and how you can contact Broadacres for free and confidential money advice.

Visit the 'Cost of Living' page

My Account

Joint tenancy, Couple rent apartment together

As a Broadacres customer, you can use ‘My Account’ to:

  • Pay your rent
  • Request a repair
  • Track the progress of an existing repair
My Account

Together With Tenants

Together with Tenants is a national charter that aims to strengthen the relationship between customers and housing organisations. This page allows you to join the conversation by adding your comments to the ‘comments space’ provided.

Click here to read more