Customers are at the heart of everything we do
Homes to rent in North Yorkshire and other areas across the north of England.
Amazing homes for sale in some of the best locations across North Yorkshire and beyond.
Extra care, women’s refuge, mental health, learning disabilities, homelessness and sheltered housing.
How to report a repair (including emergency repairs).
Direct debit, ‘My Account’, PayPoint, internet banking, Post Office and by telephone.
Joint tenancies, lodgers and subletting, pets, exchanging homes and more.
Whether you are looking to rent or buy a home, Broadacres offers a range of options, including for rent, shared ownership, homes with support such has extra care schemes, a women’s refuge and mental health support to buying a home outright.
When you become a customer of Broadacres, we provide you with lots of information to help you manage your home, and we are always available to help with any concerns or questions.
Get clear guidance on how to spot the early signs of damp and mould and what you can do to help prevent it. We’re committed to keeping your home safe, warm and healthy, and will work with you to put things right quickly.
We make sure our colleagues have the skills to deliver great customer experiences and we recognise that colleagues are our most valuable asset. Our success depends on having people who can provide an excellent customer experience, which means we value everyone who works with us.
We are dedicated to improving the services we provide by continually reviewing our customers’ experiences. We value the feedback our customers provide and use it to improve and shape our services.
Check out our most recent news articles
Winter can bring extra challenges, so we’ve put together some simple tips to help you keep your home warm, safe and comfortable over the colder months. From heating checks and reducing heat loss to spotting damp and mould early, our team is here to support you. If you need advice about heating, repairs, money matters or general wellbeing, please get in touch.
A Harrogate-based group which supports the siblings of children with special needs has received a funding boost from Broadacres.
A grant from Broadacres is supporting the efforts of a village community to ensure its green spaces are protected for future generations.
And as part of Rural Housing Week (7th to 11th July), York and North Yorkshire Mayor, David Skaith visited both sites to see the work in progress.
A £450 Broadacres Community Development Fund grant is helping Bainbridge Christmas Lights make their annual display more sustainable. The funding will allow volunteers to connect their decorations to the village power grid, saving around £400 a year and supporting the much-loved community switch-on on 7 December. The Fund supports local groups in areas where Broadacres has homes, with all grants approved by our customers.
A North Yorkshire community athletics club, launched following the pandemic to offer sporting opportunity for young people, has proved so successful they have a lengthy waiting list – and it has now also attracted funding from Broadacres.
Cayton’s cricket club has been revived with the help of local volunteers and a £200 Broadacres grant, keeping the village’s cricketing tradition alive.
Please email us at info@broadacres.org.uk or contact us using the link below.