How to contact us
You can drop us an email and we will respond by the end of the next working day.
Please call us on 01609 767900.
Our Contact Centre operates between 8am and 6pm Monday to Friday. Outside of these hours we will deal with emergency repairs only.
Calls are charged at a local rate number.
Whilst we try our very best to answer calls quickly we often experience high call volumes, particularly on a morning, and holding times will vary greatly.
Write to us
Broadacres Housing Association
* No stamp required
You can drop in to our head office in Northallerton:
Mon – Thursday 8:45 to 17:15
Friday 8:45 to 16:45
Feedback - Tell us what you think
You can let us know what you think about the services we provide, including logging a complaint, by clicking here.
Use your account as a quick and simple way to pay your rent, report a repair, look at your statement and much more.My Account
Frequently asked questions
You could save yourself the hassle of a phone call, before picking up the phone the frequently asked questions below may be able to help: