Why get involved?

At Broadacres getting our customers involved in our work is very important to us.

By getting involved you can:

  • Influence decisions that affect your housing service.
  • Make your area a better place to live.
  • Develop your own skills, experience and knowledge – which you can use elsewhere and may benefit your own personal development.
  • Give us your views about the services you receive.
  • Help us better understand the needs of our customers – that’s you.
  • Help us provide better quality, customer focused services.

The only cost is your time. If you need support to get involved, we can help you.

For more information about getting involved please email us.

Customer Engagement Strategy

We want our customers to be able to engage with us easily and in the most convenient way for them, so we know when our customer experience is great and when we fall short we learn.

We want our customers to scrutinise and influence our services, but most importantly we want our customers to have choice and be confident we are listening to them and acting on their views.

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