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Your tenancy
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Maintenance and repairs
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Report a repair
Emergency repairs
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Your repair responsibilities
Our repair responsibilities
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Safety in your home
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Fire safety
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How we help prevent fires in your home
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Gas safety
Carbon monoxide safety
Electrical safety
Water safety
Asbestos
Buy your first home
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Rechargeable repairs
Decent homes standard
Home improvement programme
Making changes to your home
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Damp, mould and condensation
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Your neighbourhood
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Anti-social behaviour and noise complaints
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Report anti-social behaviour
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Estate inspections
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Communal areas
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Homes in North Yorkshire
Homes in other areas
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Rivendale
Kirkwood Hall
The Orchards
Town Close
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Sheltered housing and independent living
Women’s refuge and domestic abuse
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Mental health moving on
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Support plans and risk assessments
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Learning disabilities
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Learning disabilities outreach
Learning disabilities criteria
Learning disabilities what can we help with?
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Buy your first home
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Your feedback
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Complaints
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Compliments
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Give a compliment
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Tenant Satisfaction Measures
The Customer Promise
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Customer Scrutiny Panel
The Customer Network
Local Monitors
Grants and funding
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Community Development Fund
The Sustainability Fund
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Customer engagement guide
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Buy your first home
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Money and benefits
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Money Advice Team
Struggling to pay your rent
Home contents insurance
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Support
< Back
Mental health services
< Back
Mental health supported housing
Accommodation based support
Mental health outreach services
Mental health referrals and allocations
Floating support
Mental health support
Mental health moving on
Support plans and risk assessments
Mental health support for carers
Buy your first home
Homes to rent
Report a repair
Contact us
Single Persons Homeless Service
Learning disabilities
< Back
Learning disabilities outreach
Learning disabilities criteria
Learning disabilities what can we help with?
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Women’s refuge and domestic abuse
Safeguarding
Extra care homes
Sheltered housing and independent living
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About
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Meet the team
News
How are we performing
Governance
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Strategies and policies
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Transparency
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Board and committee summaries
Declaration of interests
Financial information
< Back
Value for money
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Equality and diversity
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Modern Slavery Statement
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Contact
My Account
My Account
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Your home
Your rent
< Back
How to pay your rent
How your rent is calculated
Your tenancy
< Back
Ending your tenancy
Mutual exchange
Right to buy and right to acquire
Lodgers and subletting
Joint tenancies
Pets
Running a business from your home
Maintenance and repairs
< Back
Report a repair
Emergency repairs
Who is responsible for repairs?
< Back
Your repair responsibilities
Our repair responsibilities
Safety in your home
< Back
Fire safety
< Back
How we help prevent fires in your home
Gas safety
Carbon monoxide safety
Electrical safety
Water safety
Asbestos
Rechargeable repairs
Decent homes standard
Home improvement programme
Making changes to your home
Damp, mould and condensation
Buy your first home
Homes to rent
Report a repair
Contact us
Your neighbourhood
Anti-social behaviour and noise complaints
< Back
Report anti-social behaviour
Estate inspections
Keeping gardens tidy
Grass, hedges, trees, shrubs and flowerbeds
Communal areas
Buy your first home
Homes to rent
Report a repair
Contact us
Find a home
Homes to rent
< Back
Homes in North Yorkshire
Homes in other areas
Homes to buy
Homes with support
< Back
Extra care homes
< Back
Rivendale
Kirkwood Hall
The Orchards
Town Close
Sheltered housing and independent living
Women’s refuge and domestic abuse
Single Persons Homeless Service
Mental health services
< Back
Mental health supported housing
Mental health referrals and allocations
Mental health support
Mental health moving on
Mental health outreach services
Support plans and risk assessments
Mental health support for carers
Learning disabilities
< Back
Learning disabilities outreach
Learning disabilities criteria
Learning disabilities what can we help with?
Buy your first home
Homes to rent
Report a repair
Contact us
Your feedback
Complaints
< Back
Make a complaint
Compliments
< Back
What happens when we receive your complaint?
Give a compliment
Tenant Satisfaction Measures
The Customer Promise
Getting involved
< Back
Customer Scrutiny Panel
The Customer Network
Local Monitors
Grants and funding
< Back
Community Development Fund
The Sustainability Fund
Customer engagement guide
Buy your first home
Homes to rent
Report a repair
Contact us
Money and benefits
Money Advice Team
Struggling to pay your rent
Home contents insurance
Buy your first home
Homes to rent
Report a repair
Contact us
Support
Mental health services
< Back
Mental health supported housing
Accommodation based support
Mental health outreach services
Mental health referrals and allocations
Floating support
Mental health support
Mental health moving on
Support plans and risk assessments
Mental health support for carers
Single Persons Homeless Service
Learning disabilities
< Back
Learning disabilities outreach
Learning disabilities criteria
Learning disabilities what can we help with?
Women’s refuge and domestic abuse
Safeguarding
Extra care homes
Sheltered housing and independent living
Buy your first home
Homes to rent
Report a repair
Contact us
About
Meet the team
News
How are we performing
Governance
< Back
Legal structure
Strategies and policies
Transparency
< Back
Board and committee summaries
Declaration of interests
Financial information
< Back
Value for money
Equality and diversity
Modern Slavery Statement
Buy your first home
Homes to rent
Report a repair
Contact us
Contact
My Account
Search
Search
Home
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Team Members
Meet the team
Directors
The Board
Alison Hadden
Board Member
View Bio
Heather Ashton
Board Member
View Bio
Kate Franklin
Board Member
View Bio
Oliver Colling
Board Member
View Bio
Ruth Snell
Board Member
View Bio
Victoria Tolmie-Loverseed
Board Member
View Bio
Helen Simpson OBE
Chair
View Bio
Tim Payne
Board Member
View Bio
Luke Gallagher
Board Member
View Bio
Keith Holloway
Board Member
View Bio
Simon Brooksbank
Board Member
View Bio