Women’s refuge and domestic abuse

Homes and services for people affected by domestic abuse

About our domestic abuse services

Our women’s refuge provides homes and services for women, including women with children, who have been, or who are, affected by domestic abuse. The refuge provides a safe place where they can regain control over their lives by making considered choices for their future, including re-establishing themselves in the community.

Supporting the customers

We will:

  • support and work with customers to help them gain control of their life, choices and decisions
  • provide a support plan tailored around the needs of the customer
  • involve service users in all aspects of their support

Our colleagues encourage customers to do things for themselves, so when support stops, they can live independently.

Supporting children

We have two children’s workers who carry out daily activities, signpost to counselling services, run after school homework clubs and work with mothers to arrange schooling and communicate with the school.

Child support sessions are mandatory, and one-to-ones are carried out weekly to make sure the children:

  • settle into the scheme as quickly as possible
  • make new friends in the scheme
  • have time and space to play and to ask questions and talk about things they are thinking about

For more information, please email our Women’s Refuge Team on… or contact us.

If you would like to talk to someone about domestic abuse you can also contact the National Domestic Abuse Helpline at any time on 0808 2000 247.

Register your interest in our domestic abuse services

Please complete the form below with your contact details and someone will get back to you.

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Call Us

Monday to Friday:
8:00am to 6:00pm

01609 767900

Call volumes are often high, especially in the mornings, so wait times may vary.

Calls are charged at a local rate number.

Emergency
Out of Hours

Monday to Sunday:
6:00pm to 8:00am

01609 767900

Write To Us

Freepost RRBZ-TATA-BYHL
Broadacres Housing Association
Broadacres House
Mount View
Standard Way
NORTHALLERTON
North Yorkshire
DL6 2YD

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Our Facebook account is available to answer your queries or questions during office hours:

Mon to Thur: 8:45am to 5:15pm
Fri: 8:45am to 4:45pm

Can’t find what you’re looking for?

Please email us at info@broadacres.org.uk or contact us using the link below.

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