Home / Your home / Maintenance and repairs / Making changes to your home
You may carry out improvements or alterations to your home, but you must get our written permission before you start any work
Please provide any plans or drawings, where appropriate, and full details of what you want to do. You may also have to get any approval that is needed under planning or building regulations.
If we do not give you permission for a particular improvement or alteration, we will write to you explaining why.
You will be breaching your tenancy conditions if you continue with the work after we have refused to approve it and we reserve the right to reinstate your property to the condition it was first let to you and recharge the full costs of these works for illegal or poor workmanship.
We may pay you compensation for certain improvements you have made to your home.
We only pay compensation after the end of your tenancy, if your improvement qualifies for the scheme, we will tell you about this when we give you permission to do the work.
Please complete the form below if you wish to request permission to carry out an improvement to your home or you wish to request more information.
Please complete the form below with your contact details and someone will get back to you.
Monday to Friday: 8:00am to 6:00pm
Call volumes are often high, especially in the mornings, so wait times may vary.
Calls are charged at a local rate number.
Monday to Sunday: 6:00pm to 8:00am
Freepost RRBZ-TATA-BYHL Broadacres Housing Association Broadacres House Mount View Standard Way NORTHALLERTON North Yorkshire DL6 2YD
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If you can’t find what you’re looking for, please email us at info@www.broadacres.org.uk