Struggling to pay your rent

We have a dedicated team of Income Officers and a Money Advice Team to help and advise you what to do

If you are unable to pay your rent, it is important that you contact us as soon as possible.

If you would like some help, please complete the form or use any of our communication channels at the bottom of this page.

Complete this form to ask for money advice or help with your rent payment

Please complete the form below with your contact details and someone will get back to you.

Message Us

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Call Us

Monday to Friday:
8:00am to 6:00pm

01609 767900

Call volumes are often high, especially in the mornings, so wait times may vary.

Calls are charged at a local rate number.

Emergency
Out of Hours

Monday to Sunday:
6:00pm to 8:00am

01609 767900

Write To Us

Freepost RRBZ-TATA-BYHL
Broadacres Housing Association
Broadacres House
Mount View
Standard Way
NORTHALLERTON
North Yorkshire
DL6 2YD

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Facebook

Our Facebook account is available to answer your queries or questions during office hours:

Mon to Thur: 8:45am to 5:15pm
Fri: 8:45am to 4:45pm

Can’t find what you’re looking for? Contact Broadacres.

If you can’t find what you’re looking for, please email us at info@www.broadacres.org.uk

Contact us