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We will accept complaints by telephone, e-mail, in person, on the website, social media, by letter, and we will accept complaints made by your friends, relatives or advocates, who have your permission to act on your behalf
Monday to Friday: 8:00am to 6:00pm
Call volumes are often high, especially in the mornings, so wait times may vary.
Calls are charged at a local rate number.
Monday to Sunday: 6:00pm to 8:00am
Freepost RRBZ-TATA-BYHL Broadacres Housing Association Broadacres House Mount View Standard Way NORTHALLERTON North Yorkshire DL6 2YD
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Our Facebook account is available to answer your queries or questions during office hours:
Mon to Thur: 8:45am to 5:15pm Fri: 8:45am to 4:45pm
If you can’t find what you’re looking for, please email us at info@www.broadacres.org.uk