The Customer Network

As a network member you can take part in digital surveys or attend an event in person

The Customer Network

Our Customer Network is a great way for our customers to get involved in topics they are passionate about. In 2023 the Customer Network provided feedback and suggestions on a wide range of subjects including:

  • Damp and Mould March
  • Anti-Social Behaviour & Noise Nuisance Policy
  • Mutual Exchange, Succession & Assignment Policy
  • Method of Payment
  • Customer Strategy
  • Consumer Standards
  • Good Neighbour Agreement
  • Carbon Literacy
  • Complaints and Compensation

We will carry out more consultations and would love to hear your thoughts and feedback. By taking part , you provide vital feedback which ensures our customer voice shapes our services and benefits your community.

Register your interest in joining the Customer Network

Please complete the form below with your contact details and someone will get back to you.

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Call Us

Monday to Friday:
8:00am to 6:00pm

01609 767900

Call volumes are often high, especially in the mornings, so wait times may vary.

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Emergency
Out of Hours

Monday to Sunday:
6:00pm to 8:00am

01609 767900

Write To Us

Freepost RRBZ-TATA-BYHL
Broadacres Housing Association
Broadacres House
Mount View
Standard Way
NORTHALLERTON
North Yorkshire
DL6 2YD

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Facebook

Our Facebook account is available to answer your queries or questions during office hours:

Mon to Thur: 8:45am to 5:15pm
Fri: 8:45am to 4:45pm

Can’t find what you’re looking for? Contact Broadacres.

If you can’t find what you’re looking for, please email us at info@www.broadacres.org.uk

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