Support plans and risk assessments

Support plans are co-produced to highlight the areas of support that can maximise a customer’s potential and help them to live to independently.

We use the Mental Health Recovery Star tool to help customers track their progress in recovery. It’s a collaborative process where the customer and the support team assess progress across ten key areas of life. The Star uses a visual “ladder of change” to show movement through the stages of recovery.

Support plans are reviewed with the customer each month and where possible jointly with family members, carers and significant others, with the customer’s permission.

Risk management plans are reviewed monthly or earlier if there is an identified change. We consider any recent identified risks, feedback from agencies and if applicable the customers up to date mental health risk assessment.