Floating support

A Key Worker will provide a single point of contact for customers and their support network, promoting consistency and trust

What support will customers receive?

Customers receive:

1 hour of direct support
1 session per week
up to 12 months support, 6 months if moving on from supported accommodation
1-2-1 or group support
a minimum of one face to face contact per week

Types of support:

Tenancy Related Support
Personal Administration
Social Networks and Relationships
Financial Planning
Meaningful Activities
Health and Well Being

Planning:

At the end of each support session further goals are agreed and planned with the customer to build on their practical skills and emotional resilience to help them achieve their goals and live independently.

Eligibility:

18 years or over.
Residing in the District/ Borough or Local authority area.
Have a demonstrable need for, and the willingness to engage with, support to maintain or prevent loss of their accommodation or independence.
Identified as having a mental health issue and housing related support needs that can be managed in a community setting, (by the referral agency or themselves in case of self-referral).