Home – Your feedback
We use customer feedback, including complaints and compliments, to improve the services we provide and we encourage our customers to let us know about their experiences. We value every piece of feedback our customers give us
Find out how you can make a complaint.
Find out how you can give a compliment.
This satisfaction survey is undertaken annually as a Government requirement and focuses on how happy you are with the way Broadacres Housing Association (Broadacres) maintains your homes and delivers key services.
Find out more about complaints, how to make a complaint, what is a complaint and how our colleagues will support you through the complaints process.
Your compliments help us to promote good practice and all compliments are fed back to those receiving them.
Why not join our vibrant community of involved customers at Broadacres. Hearing from our customers about their experiences ensures we are constantly monitoring the services we provide to you.
Please email us at info@broadacres.org.uk or contact us using the link below.