Home – Your home – Your rent – How to pay your rent
Your rent is charged each week in advance, but you can pay at longer intervals, for example, every month
Your rent is charged each week in advance, but if you want to pay at longer intervals, for example, every month, you should make sure that you pay for the whole month in advance.
Please allow two working days for your payment to be received by us.
On some occasions we use a company called Allpay to process your rent payments and you might see the name Allpay appear on your bank statement.
If you are unable to pay your rent, it is important that you contact us as soon as possible. We have a dedicated team of Income Officers and a Money Advice Service to help you and advise on what to do.
My Account is a secure area where you can pay your rent, see your balance and report a repair. You can access your account 24 hours a day, seven days a week, 365 days a year.
Click here to sign in or register for an account.
Once your Direct Debit is set up, you don’t have to worry about your payments as your rent and charges are automatically paid from your bank account.
You can set up Direct Debits for any frequency, for example weekly or monthly, and for any amount you choose. Contact our Income Team to quickly set up your Direct Debit over the phone or by emailing [email protected]
If you have a ‘Payment Card Reference Number’ you can pay online using the Allpay website or by using the Allpay app which is available on the app store.
Click here to pay online using Allpay
If you have a ‘Payment Card Reference Number’ you can pay using one of the many PayPoint shops in your area.
Click here to see where your nearest PayPoint outlet is.
Sort Code: 20-61-53 Account: 20441430
Please remember to include your tenancy number as the reference number.
You can pay at any Post Office using a Broadacres payment card.