Ending your tenancy

If you need to end your tenancy, you must do the following:

  • Click here to get a form to end your tenancy. Our leaflet "How to end your tenancy” gives you more information about what you need to do.
  • Give us four weeks notice, to end on a Sunday and provide a new address. The notice period will start on the working day that we receive your written notice. (This notice period does not apply if you are transferring to another of our properties.
  • Leave your property and garden in a good, clean and tidy condition, having removed all your belongings. If we have to remove anything, clean your property, tidy your garden or carry out repairs and maintenance that were your responsibility, we will charge you.
  • Return all your keys by 10:00am on the Monday following the day your tenancy ends (or the next working day if there is a bank holiday at the beginning of the week) and pay your rent up to this date. If you do not return the keys, we will continue to charge you rent until you do so or until we change the locks (we will charge you for this). (If your tenancy ends because you have died and the keys are returned before the end of the four-week notice period we will only charge rent up to the Sunday after the keys have been returned.
  • Pay your rent up to the date that your tenancy ends. If, for some reason you are unable to do this you must contact us to make arrangements about how to pay this money.
  • Redirect your mail to your new address.
  • If you have a TV licence, it does not automatically move with you. You will need to contact TV Licensing on 0844 800 6722 or visit their website www.tvlicensing.co.uk; or write to them at TV Licensing, Bristol, B898 HL. If you do not do so, you may be prosecuted for not having a licence.

Don't Forget!

When you end your tenancy you should inform;

  • Your local council for their council tax records or if you get housing benefit (or both)
  • All the service companies (gas, electricity, water and phone) that you are leaving and read any meters
  • Your local benefit office, if you receive any benefits
  • TV licensing