What are service charges?

If you are a tenant

If you have a tenancy where we provide extra services such as cleaning or meals or facilities such as heating or shared areas your rent will include a service charge.

If you are a leaseholder

Under the terms of your lease you will be required to pay a service charge to cover the cost of any services and repairs we carry out to the communal areas. You will also be required to pay an annual ground rent.

If you are a leaseholder or shared owner

We will arrange to insure the building and will recharge you annually for the cost of the premium for your flat.

You are responsible for insuring the contents.

How we calculate service charges

We review service charges every year and they are based on the costs for the previous 12 months.

We will tell you about any change, which will take effect in April and send you a schedule showing you how your service charge is calculated