Paying using your account or swipe card could hardly be easier. Simply give your card and payment to the cashier.

The cashier will swipe the card and take the payment and you will be given a receipt. The payment will then be processed and credited to your account.

FAQs...

What is an account or swipe card?








An account or swipe card is a plastic card that holds your name and rent reference number. It holds no other information and ensures that any money you pay in at any of the payment options we offer will reach your account. It cannot be used as a cheque guarantee, debit or credit card.

Will it cost me anything to use it?
No.

How long do the cards last?
It should last several years. If you lose or damage the card please contact us on our freephone number 0800 587 5291 or click here to email the finance team so that we can arrange for a new card to be issued to you. Please take care of the card at each time we send out a card it costs around £6. If you do make regular requests we may need to charge you.

What proof of payment do I have?
After a transaction has been made you will be given a receipt. Please keep these safe in the wallet provided.

Can I have an additional card?
Yes, again if you ring us on either of our numbers below we can supply an additional card for a relative or carer to use.

Email: Finance

Phone: 0800 5875291 (24hrs)