Property repairs
We use independent contractors to carry out repairs.
All repairs are categorised dependent upon their nature, into different response times:
| Emergency |
Made safe within 24 hours |
| Urgent |
Completed within 5 working days |
| Standard |
Completed within 15 working days |
| Planned |
Completed within 90 days |
Our contractors make appointments to carry out internal urgent or standard repairs. At present this is for a morning or afternoon slot. For certain repairs we may be able to offer an early evening or Saturday morning appointment.
Report a Repair: 0800 5875291